How to refer your client to ZipID

To get the best out of the ZipID service it's important that you make it easy for your clients.

1. Include the ZipID Referral Form in your initial pack

The ZipID Referral Form gives your client clear instructions on getting their VOI done quickly and conveniently.

Download ZipID Referral Form

Reminder: Order a FREE batch of printed ZipID Referral Forms by emailing support@zipid.com.au

2. Update your initial client letter (sample below)

Adapt the sample wording below to meet your business needs.

Will ZipID collect your Client Authorisation Forms?

YOUR ID CHECK

A face-to-face ID check is required for real estate transactions in Australia.

ZipID is our preferred ID option who comes to you at home or work to complete this task quickly and securely. Bookings are available Monday to Saturday - see attached ZipID Referral Form.

WHAT YOU NEED TO DO

  1. Book your Verification of Identity appointment now:

    • Visit zipid.com.au or call 1300 073 744
    • Enter our firm’s business code XXXXXX
    • Choose a time and place that suits you for a ZipID representative to meet you

  2. Client Authorisation Form

    • Print the attached Client Authorisation Form and have it ready at your ZipID appointment
    • Your Client Authorisation Form must be signed by you at the ZipID appointment
    • The ZipID representative will image the signed document along with your ID documents

If ZipID are unable to conduct an ID Check in your suburb please contact our office to arrange an alternative.

ZipID Partner Program NEW

Hands

Now there's even more reasons to recommend us as your preferred VOI agent to your metro clients.

Priority Service
Enhanced Safety
Quality Guaranteed
And much more...

Streamlined referrals NEW

Want an even simpler way to refer clients to ZipID (where available) and provide your Australia Post Form to clients outside our service area?

Contact our Customer Service Team at support@zipid.com.au to learn how.