ZipID Guarantee – Terms

  1. The client must present the valid and original ID documents selected in their ZipID booking and their booking details must be accurate.
  2. For a signed Client Authorisation to be included your firm must opt-in for ZipID to collect a Client Authorisation with every VOI and the client must present the Client Authorisation at the appointment.
  3. Rebooked appointments will be subject to the client’s availability and conducted as a standard 2 hour window within the ZipID service area.